Refund policy

Unfortunately, we cannot accept refunds for any of our personalized pet products as they are made especially for you. However, if your product arrives damaged or if you are unhappy with it please contact us at hello@mypawfectprints.ca. We will assess each claim on an individual basis.

Please do not 'return to sender' without prior contacting us. This will not be accepted as a refund or exchange and you will be responsible for any return shipping fees to get the product back to you.